PRICING GUIDE

Intercom Pricing in 2026: Plans, Free Version & Costs

Understand Intercom pricing at a glance, including its pricing model, starting price, free-plan availability and who it is best suited for.

Pricing information from the tool profile AI software pricing can change. ScoutChoice summarizes the pricing data in our current dataset; always confirm the latest plans and terms on the provider's official website before purchasing.
QUICK ANSWER

How much does Intercom cost?

Intercom is listed on ScoutChoice as Per-seat subscription + outcome-based AI. Its recorded starting price is $29/seat/month + $0.99 per Fin outcome. Free plan availability: Trial.

Pricing modelPer-seat subscription + outcome-based AI

How ScoutChoice currently classifies the product's pricing.

Starting price$29/seat/month + $0.99 per Fin outcome

The starting-price information stored in the ScoutChoice tool profile.

Free planTrial

Check the current plan details before choosing.

Intercom pricing overview

Pricing modelPer-seat subscription + outcome-based AI
Starting price$29/seat/month + $0.99 per Fin outcome
Free planTrial
Best forCustomer support teams that want a full helpdesk with outcome-priced AI automation

Pricing can change. ScoutChoice uses the pricing information stored in the tool profile; verify current plan details with the provider before purchasing.

Is Intercom free?

ScoutChoice currently lists free-plan availability as Trial. Check the provider's current plans for the latest access and limits.

Who is Intercom best for?

Customer support teams that want a full helpdesk with outcome-priced AI automation

Is Intercom worth it?

Pricing is only one part of the decision. These are the main strengths and limitations currently recorded in ScoutChoice.

Reasons to consider it

  • Fin AI Agent integrated with the helpdesk
  • Outcome-based AI pricing
  • Mature support workflow and messaging platform

Things to consider

  • Total cost combines seats and AI outcomes
  • More platform than very small teams may need

Intercom pricing FAQ

Does Intercom have a free plan?

ScoutChoice currently records free-plan availability as Trial.

What is Intercom's starting price?

The starting-price field currently shows $29/seat/month + $0.99 per Fin outcome. Pricing may change, so verify the latest plan details before purchasing.

Is Intercom worth paying for?

That depends on your use case. Compare the paid features with the free-plan limits and the alternatives available for the same workflow.

Explore Intercom further

Read the full profile, compare alternatives or put Intercom head-to-head with another tool.