How ScoutChoice currently classifies the product's pricing.
Intercom Pricing in 2026: Plans, Free Version & Costs
Understand Intercom pricing at a glance, including its pricing model, starting price, free-plan availability and who it is best suited for.
How much does Intercom cost?
Intercom is listed on ScoutChoice as Per-seat subscription + outcome-based AI. Its recorded starting price is $29/seat/month + $0.99 per Fin outcome. Free plan availability: Trial.
The starting-price information stored in the ScoutChoice tool profile.
Check the current plan details before choosing.
Intercom pricing overview
Pricing can change. ScoutChoice uses the pricing information stored in the tool profile; verify current plan details with the provider before purchasing.
Is Intercom free?
ScoutChoice currently lists free-plan availability as Trial. Check the provider's current plans for the latest access and limits.
Who is Intercom best for?
Customer support teams that want a full helpdesk with outcome-priced AI automation
Is Intercom worth it?
Pricing is only one part of the decision. These are the main strengths and limitations currently recorded in ScoutChoice.
Reasons to consider it
- Fin AI Agent integrated with the helpdesk
- Outcome-based AI pricing
- Mature support workflow and messaging platform
Things to consider
- Total cost combines seats and AI outcomes
- More platform than very small teams may need
Intercom pricing FAQ
Does Intercom have a free plan?
ScoutChoice currently records free-plan availability as Trial.
What is Intercom's starting price?
The starting-price field currently shows $29/seat/month + $0.99 per Fin outcome. Pricing may change, so verify the latest plan details before purchasing.
Is Intercom worth paying for?
That depends on your use case. Compare the paid features with the free-plan limits and the alternatives available for the same workflow.
Explore Intercom further
Read the full profile, compare alternatives or put Intercom head-to-head with another tool.